FAA Grounds 737 MAX Amid Increased Concerns

Mar 14, 2019 | Airlines, American, Departments, Featured, Hawaiian, Home, Philippine, Safety, Spirit, United

For most travelers, getting on a brand new plane is a treat. Besides that “new plane smell,” passengers expect that a new aircraft, like a new car or appliance, will offer the latest advances in technology, safety and comfort. When that aircraft is the newest version of the Boeing 737, a time-tested workhorse of commercial aviation, customers trust that any glitches have been discovered and corrected long ago.

 

After 2 deadly crashes in less than six months, the Boeing 737 MAX 8 is under fierce scrutiny from aviation experts around the world. Facing growing public pressure from labor unions and passengers choosing to fly other aircraft or not fly at all, President Trump issued an emergency declaration on March 13, 2019 to ground the entire fleet of 737 MAX 8 and 737 MAX 9 aircraft. The Federal Aviation Administration issued the safety directive just hours after Canadian officials had grounded the fleet, which made the United States the outlier after officials from more than 40 countries had banned the planes from their airspace until investigations are complete.

The crash of Lion Air (JT) flight 610 just 13 minutes after takeoff from Jakarta (CGK) airport on October 29, 2018 became the first major incident involving the 737 MAX. The aircraft had been delivered to the airline just two months earlier, and while it was known that the pilot had requested permission to return, there were major disagreements between investigators and Lion Air’s executives as to the airworthiness of the plane. The investigation into that crash that claimed 189 lives was still ongoing when Ethiopian Airlines (ET) flight 302 crashed 6 minutes after taking off from Addis Ababa (ADD) airport on March 10, 2019, killing 149 passengers and 8 crewmembers on board. That aircraft had been in service for just 4 months, and similarly to the Lion Air incident, the pilot had made a distress call and was attempting to return to the airport.

 

The day after the Ethiopian crash, Boeing’s CEO and the FAA insisted that the planes were safe, but aviation experts and independent analysts questioned the design of the aircraft and the technology it employs to prevent stalling. A report stated that the recent federal government shutdown had delayed the rollout of software fixes for the aircraft for 5 weeks, but FAA officials approved the delay because they did not see an immediate safety threat. The Dallas Morning News found that several pilots had reported safety concerns about the 737 MAX 8 via the FAA’s Voluntary Disclosure Reporting Program, where pilots can report aviation incidents without fear of repercussions (similar to the DL141’s GSAP program). Ultimately, pressure from lawmakers, unions, safety experts and the flying public, and citing “new evidence” collected at the Ethiopian crash site, forced Boeing to agree to the FAA’s recommendation to suspend global operations of the entire 737 MAX fleet.

 

“We welcome the FAA directive to put the 737 MAX fleet out of service to give safety experts and the aircraft manufacturer time to evaluate the causes of these deadly crashes and determine what changes are needed to ensure this never happens again,” said Mike Klemm, IAM District 141 President and Directing General Chair. “There are no shortcuts to safety, so we must make sure that everything we learn from this investigation is thoroughly communicated to our members who proudly work as Maintenance Training Specialists, Maintenance and Related, Stores and Fleet Service so they can continue to preserve the safety of the customers we serve and of our brothers and sisters who fly for a living.” Klemm went on to voice confidence in the Boeing aircraft, and trusts that the investigation will calm the public’s fears and reinforce the high production standards of the Boeing assembly plants.

 

The International Association of Machinists and Aerospace Workers is the largest airline union in the world, and IAM District 141 represents workers at American, United, Hawaiian, Philippine and Spirit Airlines.

Boeing 787 MAX 8 (Boeing.com)

The original Boeing 737 was introduced in 1967, and the twin engine, narrow body design has undergone many upgrades since, becoming the best selling commercial airliner in history. The newest design, the 737 MAX, was introduced in 2016. There are currently 371 in service worldwide in the 2 main variants, the 737 MAX 8 and the 737 MAX 9, which has a longer body and holds more passengers. Boeing reports that there are over 4,600 on order. Southwest Airlines has the most 737 MAX 8 planes of any US carrier, operating 34 of them. American Airlines has 24 in service, and United Airlines has 14 of the 737 MAX 9 version which has not been involved in any incidents but is also grounded according to the FAA directive. Hawaiian Airlines, Philippine Airlines and Spirit Airlines do not have any 737 MAX aircraft currently in service or on order.

 

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An Activist Approach to Airline Safety

Feb 15, 2019 | Airlines, American, Departments, Featured, Hawaiian, Home, Philippine, Safety, Spirit, United

Safety Advocates combine communication, partnerships and grassroots action to improve airline safety.

With few exceptions, such as a notable tragedy aboard a Southwest flight last April, US carriers are currently building one of the safest periods in history for air travel. Flying on commercial carriers has become so safe, in fact, that industry analysts are shrugging off airline safety rankings as virtually meaningless for passengers.

In spite of that, workplace injury rates for the women and men working at airlines remains stubbornly high, and are spoiling the otherwise incredible successes that airlines have achieved in other areas.

One union-led effort is offering new ideas on how to extend these airline safety improvements to airline workers, and it has its roots in community activism.

Taking a page from well-tested partnerships between neighborhoods and law enforcement, Machinists Union Members at Houston’s IAH are incorporating an airport version of “Community Policing.”

Placing dedicated safety advocates directly into the operation, coworkers benefit from the resulting combination of workplace awareness and understanding, coupled with plugged-in safety training. “They know the work better than anybody, and that gives them the ability to deploy their safety expertise at point-blank range,” said Leroy Taylor, President of Local 811 in Houston. Taylor is also a leader in a joint United Airlines / Machinists Union safety program.

Uniquely, Houston’s 811 President Leroy Taylor and Vice President David Towe both hold leadership roles within the United / Machinists Safety Program, which is administered through an ongoing alliance between the company and its largest union.

“We’re proud of how well we’ve been able to work with United,” Taylor said of the programs. “We’re not letting the company off the hook; when we need to have uncomfortable conversations, we are willing to do that. But, for the most part, we’ve been able to focus on areas of common interest with safety. Which means a safer airline and a safer workplace.”

Local 811 President and Safety Advocate Leroy Taylor at the 2018 District 141 Safety Conference.

Besides placing safety advocates directly into the workplace, the program focuses on other common-sense goals. This includes stronger company-union partnerships. For example, a greater emphasis on peer-to-peer communications is critical. “I’m sorry to say it, but the company and managers can have a hard time connecting with the guys out here,” said Local 811 Vice President and Safety Advocate David Towe. “A lot of the time, they need someone that can speak the language out on the ramp to get through. We can help with that.” Fellow ramp workers can “get through” to each other in ways that are often blunt and direct to the point. Thanks to this street-level, no-excuses approach, safety is becoming a cultural point of pride at IAH. Ramp workers often consider safety lapses that might endanger them, their coworkers, or passengers to be much the same as a personal insult.

David Towe, Local 811 Vice President and Safety Advocate.

For their part, managers value (and act on) the input they get from front-line employees. Towe has convinced managers to install safety bulletin boards in airport “Ready Rooms” where crews prep for flights and holds daily safety meetings at the break room level. His persistence has led to better safety outcomes already, especially in areas where technology is replacing human oversight – a growing issue as airports become more automated.

Machinists Union (District 141) Safety Chairman Erik Stenberg recently toured IAH to call attention to the new strategies being developed there. “We’re always preaching about how important it is to work as productively as possible with the company when it comes to safety,” said Stenberg. “What we’re seeing here is proof that partnering can work.”

The safety issues coming from the front-lines can be micro-scale; nothing is overlooked. A special meeting between union activists and senior management was held recently to discuss the amount of time it has taken for a broken windshield wiper to be repaired on a pushback tractor. Even pigeon droppings aren’t tolerated; they are quickly reported by embedded Safety Advocates and dutifully removed by management.

“These guys are changing the way that unions and management interact in the realm of safety,” Stenberg said. “What we get from programs like these is a safer workplace that allows us to stay healthy, which lets us have longer careers. We also build stronger, more profitable airlines, and protect the flying public. Everyone wins.”

Assistant General Chair Kyle Carroll

Assistant General Chair Kyle Carroll (EWR, LAS, SEA, AUS) visits with the Move Team in Houston to discuss safety concerns. Carroll shared some lessons he’s learned in his work with the Move Team in EWR with IAH Members. Carroll and Safety Chairman Erik Stenberg later took the issues discussed with the IAH Move Team to Senior United Managers.

“The Move Teams are a major source of pride for our district,” Carroll said. “These guys take their jobs very seriously, and that’s reflected in the way they approach their union, safety, and the responsibilities that come with such demanding work.”

Recognizing Safety: IAM141 Safety Chairman Erik Stenberg (left) meets with IAH Local 811 President and Safety Advocate Leroy Taylor (center) and fellow Safety Advocate and Local 811 Vice President David Towe. Local 811 is using a combination of partnerships between the Machinists Union and United Airlines, ramp-level communication and embedded safety experts to create a new safety culture in Houston.

Connect with the District 141 Safety Department at IAM141.org.

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