I Just Became a Union Steward – Now What?

I Just Became a Union Steward – Now What?

I Just Became a Union Steward – Now What?

Education
 8 June 2022

Union Stewards are the backbone of the labor movement. Stewards enforce collective bargaining agreements and defend the safety and rights of union members. But, the job isn’t easy.

As a new steward, you deserve both congratulations and thanks. Achieving this position means that you’re trusted to represent the union and its values. The learning curve for new union stewards is steep, but don’t be overwhelmed by what you don’t yet know— every steward was once a rookie! Time, training, and mentoring will bring you up to speed.

The usual activity for training new stewards is to have them attend classes in person and online to learn best practices related to being a union steward. While these classes are helpful, there is no substitute for on-the-job experience. Local officers might set up an apprentice-like program to supplement classroom training for new stewards to get expertise, bringing in veteran stewards to assist. These programs can offer hands-on practice.

In addition to those resources, here are some ideas for developing the knowledge and skills a new steward needs: 

?? Does it sound insulting to suggest that you read the contract carefully, from cover to cover? Most of us, as members, never did—we looked at the sections about wages and maybe on a job posting but otherwise paid little attention. As a steward, you need to know—and understand—every clause in your agreement.

As you read through it, ask more experienced stewards or your local officers to explain any sections you don’t understand. Some contract language may be written in “lawyerese,” which no one can understand. Translating those clauses into everyday language—for yourself, your co-workers, and perhaps even in your next negotiations—can be a big help.

?? Pay particular attention to the grievance procedure and learn the time limits for filing. One of the worst experiences for a new steward is filing a solid grievance after the time limit has expired and see- ing it automatically disqualified. This is a harsh way to lose the confidence of your members and, in an open-shop situation, maybe even lose them as members. 

?? It is helpful to get some practice before you have to file a grievance on your own. Few union members have seen a complete grievance form, with the union’s charge and management’s response. Before you fill out your first, look over some grievance forms from the recent past and evaluate how those filings match—or don’t—what you learned in your steward training class.

?? As part of your union’s training program, there are ideal opportunities for new stewards to handle grievances for non-critical situations. Fill out a fact sheet, get whatever documentation you need from the union records or management, interview potential witnesses, and write up the grievance. Then ask an experienced steward to look over your work before filing it.

?? Interview an experienced steward. If you have one in your department, great! Find her, look over her grievance, and pester her with questions. How did she investigate? Why did she pick certain witnesses or documentation? Ask her to walk you through her process so you can learn from a pro.

?? Recognize that your importance as a steward is not just about filing grievances. You are the face of the union in your area, so adjust your daily routine to be in contact with as many members as possible. Make a conscious effort to talk with your co-workers by sitting at a different table in the lunch room or hanging out with a new group during breaks.

?? It is crucial to recognize that, as a steward, you now represent all of the members in your area, not just your friends or the co-workers you like. It would be best to deal fairly with even those co-workers you don’t like. After all, you are the front line for the union in defending a contract that covers everyone, so you have to treat even unpleasant co-workers with respect. One veteran steward said, “I look every member straight in the eye as if they’re a member of my family, even if I don’t like them or think they don’t have a grievance. I tell all new stewards to do the same thing.”

?? It is also essential to treat all other stewards with respect, even though you may not like them or their representation of the members. One of the worst situations for a union is a quarrel between two stewards in front of the boss. Resolve any differences before you meet with management, and if you have an internal dispute, keep it inside the family.

?? Go to a grievance meeting, even if you don’t have a grievance or are not yet officially a steward. This will give you a sense of what to expect when you are the one presenting a case. What are the personnel people like? How do they attack a grievance? With documentation? With witnesses? How are the meetings run? Sitting through a couple of sessions will demystify the process and prepare you to do the best job for the union.

Being a steward is both an honor and a responsibility. Following some of the advice above can build confidence in your abilities and ease you into becoming an effective, well-respected union representative.

—Bill Barry. The writer is the retired director of labor studies at the Community College of Baltimore County. Special thanks to the officers and stewards of ATU Local 1197 in Jacksonville, Florida, and ATU Local 1579 in Gainesville, Florida. 

Related News

This Fly is About to Have a Direct Relationship With a Flyswatter

This Fly is About to Have a Direct Relationship With a Flyswatter

The Fly is About to Have a Direct Relationship With A Swatter

Justice at JetBlue
4 June 2022

A recent misleading flyer by JetBlue management claims that the “direct relationship” between JetBlue management and Crewmembers is the best way to “soar highest.” The flyer points to five things as examples of the “benefits” of the “direct relationship.” 

(1) “No fee representation”: Of course, this is at the top of management’s list.
FACT: AT JETBLUE, WE DON’T HAVE REPRESENTATION, SO THAT’S WHY WE DON’T PAY A “FEE.” GO CREWMEMBERS WILL NOT PAY A SINGLE PENNY IN UNION DUES UNTIL GO CREWMEMBERS NEGOTIATE AND VOTE IN A CONTRACT. CURRENTLY, GO CREWMEMBERS DO NOT HAVE THE RIGHT TO NEGOTIATE OR VOTE ON ANY TERM OF EMPLOYMENT.

(2) “Compensation review every two years”:
FACT: THE REALITY IS, MANAGEMENT 100 % CONTROLS THE “REVIEW” PROCESS. GO CREWMEMBERS HAVE NO RIGHT TO VOTE ON WAGE RATES, BENEFITS, OR ANY WORKING CONDITIONS. MANAGEMENT IS FREE TO DO WHATEVER IT WANTS AND EITHER GO CREWMEMBERS ACCEPT IT OR LEAVE THE COMPANY.

(3) “Job Protection”: This one is pretty funny.
FACT: LEGALLY, GO CREWMEMBERS HAVE ZERO JOB SECURITY. MANAGEMENT CAN AND DOES OUTSOURCE OUR WORK. IF WE HAVE A PROBLEM AT WORK, WE HAVE NOBODY TO BACK US UP. WE CAN BE TERMINATED AT ANY TIME FOR ANY REASON.

(4) “Open door policy and Crewmember appeals process”:
FACT: IN A UNIONIZED WORKPLACE, ANY EMPLOYEE CAN BRING THEIR CONCERNS TO MANAGEMENT. THE UNION DIFFERENCE IS IF WE DON’T LIKE THE ANSWER WE RECEIVE WE CAN APPEAL THE DECISION THROUGH A LEGALLY BINDING, CONTRACTUAL PROCESS IN WHICH A NEUTRAL ARBITRATOR ISSUES THE DECISION. REGARDING JETBLUE’S “APPEALS PROCESS”, MANAGEMENT AGAIN CONTROLS 100% OF THE DECISION.

(5) “Seniority Protections”:
FACT: WITHOUT A LEGALLY BINDING CONTRACT, WE DO NOT HAVE SENIORITY PROTECTIONS OR LEGALLY BINDING RULES ON HOW SENIORITY IS EXERCISED, ACCRUED, OR RETAINED. JETBLUE MANAGEMENT CAN CHANGE THE “BLUE BOOK” WHENEVER IT WANTS. THE ONLY THING THAT WILL PROTECT US IN A MERGER IS A LEGALLY BINDING COLLECTIVE BARGAINING AGREEMENT (CONTRACT). 

Related News

Machinists Union Supports Historic United Route to South Africa

Machinists Union Supports Historic United Route to South Africa

The Machinists Union Calls on Biden Administration to Approve New United Route to Cape Town, South Africa

iMail
23 May 2022

United Airlines is asking the Biden Administration to approve a new route from Washington, Dulles International, to Cape Town South Africa.

International President Robert Martinez, Jr. sent a letter to United States Secretary of Transportation Pete Buttigieg to champion United Airlines’ application for international flights to Cape Town, South Africa, from Dulles International near Washington D.C.

“United’s proposal for consistent and reliable flights between the two destinations will greatly benefit the Washington, DC metro region and beyond,” stated Martinez. “In addition, this approval would strengthen the work our members do at Dulles and elsewhere.”

Read the full letter.

The proposed tri-weekly 14.5-hour flights will provide the vital union jobs the Biden administration has promised to protect. In addition, many hard-working IAM members will service this route which aims to tie government, business, and cultural ties that current competing airlines cannot match.

“Being United Airlines’ longest direct flight destination is historic,” said Air Transport Territory General Vice President Richard Johnsen. “The IAM will continue to advocate for this approval from the Department of Transportation, which supports solid union jobs for our members.”

Learn More: Why Must a U.S. Airline require approval from the DOT for International Flights?

Related News

Machinist Member Brings Service, Support to Ukraine

Machinist Member Brings Service, Support to Ukraine

IAM Member Travels Across World, Puts Life at Risk to Aid Ukrainian People

iMail
30 May 2022

Since the war in Ukraine began in February, IAM Local 2379 (District 160) Recording Secretary Brian Urban has taken two trips to the war-torn country, spending more than a month total providing humanitarian aid to those in need.

Featured image: IAM Local 2379 Recording Secretary Brian Urban, in sunglasses with a black jacket and green shirt, attends a funeral for fallen Ukrainian soldiers.

Urban’s efforts, in conjunction with other volunteers, non-profit organizations and the Ukrainian people, have focused on transporting refugees to safety, providing medical supplies and training, and distributing other critical supplies such as encrypted radios.

Urban estimates he has helped transport nearly 2,000 people, mostly women and children, across the Ukrainian border into Poland and Romania. He’s even helped expose human trafficking of refugees and alert authorities of those in danger.

Like others providing aid in Ukraine, Urban, 42, has witnessed firsthand the dangerous reality of working in a war zone—and he’s no stranger to it. Before taking an IAM job at Alcoa Intalco Works in Ferndale, WA, a community where he lives and where the IAM is working to restore critical aluminum smelter jobs, Urban had worked as a civilian contractor in conflict zones around the world.

In Lviv, a rocket exploded only 500 yards away from him. 

“The opposition was targeting any humanitarian aid – any ambulances, any transport for refugees,” said Urban. “If there was a military vehicle and an ambulance, [the opposition] would hit the ambulance first.”

Urban traveled with a friend, Gerri, who found a man and a woman gravely injured by landmines in a field. With tourniquets and other donated medical supplies in hand, Gerri risked his own safety to go into the minefield and bring them to safety.

The woman survived but lost multiple limbs. The man passed away.

“When the opposition forces pull out of an area, they are using landmines and grenades, booby traps and nails in the roads—whatever they can do to inflict as much damage and pain as they can,” said Urban. “If we didn’t have eyes on something the whole time, we didn’t touch it.”

Urban credits support from his family and the community, including his fellow IAM Local 2379 members, for making the humanitarian trips possible through donations.

“I’m always amazed to see my Brothers and Sisters come together—it’s no different whether it’s Ukraine or someone who got injured at work,” said Urban. “I’m just blown away by their generosity and compassion.”

Local 2379’s Luke Ackerson, now a District 160 Business Representative, had instilled that spirit of giving, said Urban.

“It was a mindset that Luke had set for us in our Local,” said Urban. “I’m very proud to think back and realize that the IAM is supportive of that kind of stuff. It’s not just a one-time thing, it’s a cultural thing.”

“Brother Brian’s efforts to help the Ukrainian people are nothing short of heroic,” said IAM Western Territory General Vice President Gary R. Allen. “The IAM Western Territory, District 160 and Local 2379 are so proud to support Brian and his mission to deliver aid and comfort to people in need.”

The IAM is also engaged with labor allies in Ukraine and around the world to help provide aid, restore peace and preserve workers’ and human rights.

“The IAM will always stand with the people of Ukraine and for freedom and democracy,” said IAM International President Robert Martinez Jr., who recently had a call with Ukrainian labor leaders. “Our entire union will always be grateful for Brian’s bravery and determination to help our Ukrainian Brothers and Sisters.”

Urban also thanks his family—his wife, Stacia, two sons, Austen and Jordan, and a daughter, Elizabeth—for supporting and blessing his trips.

It is those on the ground, seeing their homeland under siege in Ukraine, whom Urban has grown to admire and respect immensely.

“It’s complete and utter destruction,” said Urban.

He marvels at seeing both the “absolute best” and the “absolute worst of mankind” in Ukraine.

While providing aid across the country, Ukrainians have offered Urban the last of their little bit of food out of gratitude for his help.

“It’s so humbling and it’s so amazing,” said Urban. “They have opened their arms for help, but they definitely don’t want a handout.”

The Ukrainians he has worked with, both with and without combat experience, “are second to none,” Urban said.

“I love them to death,” said Urban. “They are amazingly brave. If I pushed forward, they were right there with me.”

And Urban plans to go to Ukraine again. After telling his father that he was planning a third trip, his dad asked him if he had “left something [in Ukraine].”

“Yes,” replied Urban. “I left some good people.”

Want to help? Urban’s personal recommendations are to give to the Freedom Shield Foundation and Waterfall, which are both providing direct aid to Ukrainians right now.

Related News

New Labor Board: Giving Unions a Fair Shake

New Labor Board: Giving Unions a Fair Shake

New Labor Board Outlook Gives Unions a Fair Shake

IAM Journal
26 May 2022

The National Labor Relations Board (NLRB) is the governing body that regulates labor law outside the transportation industry, which is governed by the National Mediation Board under the Railway Labor Act. However, what happens at the NLRB tends to influence events and policies at the NMB and vice versa, which makes changes at one agency important at both. 

 “Workers everywhere are looking for protections that only a union can give them,” said IAM Midwest Territory General Vice President Steve Galloway. “Reaching a first contract is really the ultimate win of an organizing campaign.” Improving lives is at the heart of organizing, fighting for higher pay, better benefits and job security. But, removing barriers has been challenging, especially from 2017 through 2020. With each change in federal government administration, workers can get caught in the middle. According to a 2019 report from the Economic Policy Institute (EPI), employers are charged with violating federal law in 41.5% of all union election campaigns.

“That’s unacceptable,” said Galloway. “We need to reduce that number to zero to make sure union representation elections are fair and adhere to the letter of the law.” In 2021, the National Labor Relations Board (NLRB) handled 1,016 representation elections, up from 940 the year before. That statistic is good news amid a volatile climate of unethical, illegal union-busting. The IAM’s Midwest Territory is fighting such practices with all its might. One example is Motor Appliance Corporation in Washington, MO. The IAM was first approached by unhappy workers there in December 2021. By February, union supporters were organizing. But the company ran an egregious anti-union campaign that included a captive audience meeting, nearly 30 minutes of which was recorded via audio. Such a meeting is required by employers and designed to discourage union membership.

A hired company consultant who only called himself “Alex the union-buster” ran that meeting. The behavior exposed on the recording caught the attention of our union and later the NLRB. After listing to the audio, the IAM noted at least a dozen violations of the National Labor Relations Act (NLRA) and filed unfair labor practice charges almost immediately. Last year, a sweeping change took place when new NLRB General Counsel Jennifer Abruzzo issued a 10-page memo laying out her agenda, which includes aggressively enforcing the National Labor Relations Act.

“One of the things that labor has always complained about is that there’s no real teeth in the act,” said IAM General Counsel Carla M. Siegel. GC Abruzzo is “looking for ways to impose more penalties when warrented and, therefore, more teeth in the act… to really make it painful for somebody to violate the act.” The difference between the current administration and the prior one is night and day, according to Siegel.

“Now, under this administration, we know that there’s somebody who will fairly look at the facts and determine whether there’s an unfair labor practice or not,” she explained. “Under the Trump administration, we didn’t have a fighting chance. The most egregious things they would say wasn’t an unfair labor practice, when it clearly violated the statute.” She said the current Board won’t always rule in unions’ favor, but we’re going to get a fair shake.

IAM Organizer Bob Beloit recognized a change when it came to the speed at which the NLRB reacted to the unfair labor charges at Motor Appliance Corp. He said normally it takes two to three weeks for affidavits, but this time around charges were filed on a Wednesday and the NLRB was ready to interview witnesses within five days. “They were very swift,” he said.

“What the anti-union consultant did inside this facility was so heinous,” Beloit said. “These people were so divided and so scared, but the core group of union supporters was really strong.” One of the unfair labor practice charges included discharging employees because of their union activities. Another charged the employer with interfering in the exercise of the employees’ rights, leading to what the NLRB calls constructive discharges, or constructive terminations. Those occur when employees feel forced to resign due to such intolerable or hostile working conditions. “To the person that’s lost their job and wondering where their next meal is going to come from, how they’re going to keep making their house payments,” Beloit said, “speed is very important. “When you can have that kind of speed, that puts the individual that’s been wronged at ease and it calms the rest of the group [of workers].”

Speed is also important because the more time that goes by, the greater potential for workers to be demoralized by a company’s immoral tactics. Organizers are fully aware of this scenario. Past consequences of unfair labor practices included posting a notice stating that workers’ rights were violated, but the IAM considers that a slap on the wrist. “When they put the notice up, they’re saying ‘I’m sorry we got caught,’” said Beloit. Fixing the broken labor law system in the United States will take time and strategic, collective action by all labor unions in North America. “We have a duty to call out any inadequacies in our government agencies, from the top down,” said Galloway. “This is a chance to right the wrongs against workers in a way that motivates future behavior.” “The Midwest Territory is amazing,” said Beloit. “General Vice President Galloway has a great team. We bounce ideas off one another. We meet monthly as organizers and get updates on the NLRB and that’s where we found out about this memo that came out.”

The Protecting the Right to Organize Act (PRO Act) has the ability to correct unlawful practices by expanding labor protections, making captive audience meetings unfair labor practices, and prohibiting employers from taking adverse actions against employees who exercise their legal labor rights. Beloit encourages organizers to document everything, pay attention to details and stay organized. “You cannot document enough,” said Beliot. “Save everything, every email, meeting sign-in sheets.” He says what organizers do in the beginning of the campaign gives them something to work with if unfair labor practices charges arise. “We’re here at this point because of a phenomenal group of people that had a dream,” said Beloit. “They knew it was legally obtainable, they put faith in the system. They wanted to give it a try and they had a chance of being successful because of the amazing leadership this union has.” Unions are only as strong as the members that hold them together. “Stronger unions mean stronger communities,” Galloway said. “It’s a very important time in labor’s history.” 

Related News

Watch as Apple Workers Make History with the Machinists Union

Watch as Apple Workers Make History with the Machinists Union

Watch as Apple Workers Make History With the Machinists and Aerospace Union

iMail
23 May 2022

Find out why Apple Workers in Maryland are Organizing with the Machinists Union.

The Apple Coalition of Organized Retail Employees (CORE), a group of Apple retail employees in Towson, MD, filed for an election to join the IAM—and many are taking notice.

WATCH: Apple Retail Workers Attempt to Organize First U.S. Union More Perfect Union

The group sent a letter to Apple CEO Tim Cook informing him of the decision to organize their union, listing “access to rights we do not currently have” as a driving reason for the move, which has strong support from a majority of the workers.

In that letter, CORE requested for Apple to follow the same neutrality requirement laid out in its Supplier Code of Conduct under the section “Freedom of Association and Collective Bargaining” so that employees can obtain their rights to information and collective bargaining that the law affords through unionization.

“The supplier code of conduct is on our damn website. It’s this international agreement that we’ve signed onto, and anybody who is a vender or a factory or whatever, if those workers decide to unionize or organize, Apple has a contract that says ‘we can’t get involved.’ You can’t do anything to stop that,” says CORE organizer Billy Jarboe in the video.

Vice reported a leaked memo from Apple to its store managers with anti-union talking points, revealing that the tech giant is coaching store managers to discourage workers from unionizing, saying unionization would mean workers could lose career opportunities, merit-based promotions, and time off. In the memo, Apple calls the union a “third-party,” even though the union organizers are Apple store employees.

“Apple has all the power, influence, and money to be able to make a significant change in what labor is. It’s an opportunity, like, they didn’t start it, they didn’t begin this initiative—we did. All they have to do is follow up,” says CORE organizer Christie Pridgen in the video.

Apple has also hired a known union-busting law firm, Littler Mendelson. Starbucks Corporation is another one of Littler Mendelson’s more recent clients amid a new wave of unionization in customer service.

On May 13 Apple’s Vice-President of Retail and People Deirdre O’Brien did an unannounced walk-through of the Townson Apple store to “listen” to workers.

CORE union organizers are not discouraged.

“Apple has the resources to really take care of its employees. Use what you have for good. You could actually do good. You could bring dignity to this work,” said Pridgen.

Related News