In the 8-minute rant that included homophobic insults and racist insinuations, Crenshaw repeatedly accused a United Ticket Counter Agent at Houston’s Bush Intercontinental Airport of going on a “crazed, unhinged” attack that forced Crenshaw’s wife to move to protect the couple’s, two-month-old baby. Then, according to Crenshaw, the “Unhinged United Agent” began “ripping things off” the dog carrier, and his wife was again forced to step in to stop the attack. The whole incident was captured on security cameras, which Congressman Crenshaw posted to his Twitter account.
The videos, produced by the City of Houston’s Airport System, completely contradict Crenshaw’s accusations.
Despite the Agent’s calm demeanor, Crenshaw’s wife is seen snatching violently at the Ticket Counter Agent, refusing to let her remove the Pet Policy Tag. A few seconds later, Tara Blake did not attack the Agent the second time she attempted to remove the bright yellow tag.
According to Crenshaw, the Agent was attempting to “Violently Assault” the dog. At the same time, earlier in the video, he claimed she was trying to photograph the dog to add Blake (Crenshaw’s wife) to a “Do Not Fly” Registry. He did not elaborate on why his wife’s behavior warranted her addition to a do not fly list. “They wanted to take my dog out of the bag, and photograph him and report my wife so they could never fly again,” he said in the video.
United Airlines Ticket Counter Agents do not have the authority to add a passenger to the National “Do Not Fly” registry. Such a move would usually be done in conjunction with security teams in a process that would involve airline management. A single Agent could only add a person to the Do Not Fly Registry with oversight.
Crenshaw then launches a profanity-laced tirade against the Agent’s supervisor, Vice President Phillip Griffith. (At the beginning of the post, the Congressman suggests that United Airlines hires minorities as part of “DEI” or Diversity, Equity, and Inclusion policies. Vice President Griffith is black.)
He then provides a play-by-play account of the video that is diametrically opposite to what the video actually shows. The video shows “Angela,” the ticket counter agent, calmly reaching for the bag as Crenshaw narrates that she is violently “assaulting” his dog. As his wife is shown lunging towards the Agent, Crenshaw describes her as peaceful and calm.
After the “assault” on his dog, Tara Blake then shoves her baby carriage about 15 feet away and storms out of the frame. The Agent is seen calmly walking away to help other passengers.
“At this point,” Crenshaw narrates, “I’m feeling pretty happy because the video shows exactly what my wife said it would show,” even though the video shows that none of his wife’s statements were accurate in any way.
Beginning at 4:45 in the video, the Agent appears to be walking from a ticket printer and approaches the bag before Mrs. Crenshaw snatches at the Agent’s hand. At 4:54, the Agent returns to the dog bag and seems to resume whatever she was doing in the first place.
WATCH THE VIDEO HERE
Crenshaw then recounts the position of United Airlines’ Phillip Griffith, who informs him that his wife was “handsy” and “agitated,” right from the very start. He also indicates at several points in the audio recording that Crenshaw secretly made of his conversation that the Crenshaws are well-known to be difficult passengers. “I deal with people like you every day,” Griffith tells the Congressman. “I deal with people like your wife every single day,” he said.
Crenshaw then tells viewers that he frequently swears at airport agents and that he thinks such behavior is expected. “We’ve all been in that situation,” he says, “You know how you’re not allowed to curse around airline agents?” he asks. “When a bad thing happens to your travel… and, ‘F-Bomb… and they’re like ‘We can’t work with you anymore! You’re out of here!” He then accuses Ticket and Gate Agents subjected to passenger abuse of having their “delicate sensibilities” offended.
For his part, Phillipe Griffith was shown defending the Agent and told Crenshaw to “shut up with that,” as the Congressman began to use profanity directed at him. Being told not to swear triggered the Congressman, who could then be heard breaking out into exaggerated, histrionic laughter in response.
Dan Crenshaw, known for his trademark eyepatch, represents North Houston in the United States Congress. A relatively new member of Congress, having been first elected in 2019, Crenshaw has come under fire from Republican voters for his efforts to distance himself from former President Donald Trump. Frequently called a “Never Trumper,” the 4.4K comments his post collected focused as much on his immigration stance and tacit support of Joe Biden as they did on criticisms of United Airlines or the Ticket Counter Agent.
“Let’s be clear, Dan Crenshaw is a RINO and should not be in Congress representing the Republican Party,” said one response to his post. That comment garnered 2.8k loves.
“Also, Dan… that same contempt Phillip and those United employees have for you and yours seems like the same contempt you have for Trump and his supporters…” Read another.
As of Wednesday afternoon, the post had been viewed more than 4 million times.
Tara Blake is an American legal expert who specializes in medical and healthcare litigation. She has a reported net worth of $700,000. According to Open Secrets.com, the Crenshaw household is worth an estimated $2.5 million.