Your Age Range * Select 18-30 Years Old 31-40 Years Old 41-50 Years Old 51-60 Years Old More than 61 Prefer not to say
Company Seniority * Select 1-2 Years 3-4 Years 5-6 Years 7-8 Years 9-10 Years 11-15 Years 16-20 Years 20-30 Years 30+ Years
Your Gender * Select Male Female Prefer not to say
Your Work Area * Select Customer Service Baggage Resolution Center Airport Support Rep Customer Services Clerk Valet Room Attendant Reservations City Ticket Office
Are you a Lead Agent? * Select Yes No
Do you work remotely? Select Yes No
Are you full-time or part-time? * Select Part-time Full-time
What is your home station? * Select ATL AUS BIL BOS BWI Call Center / Non-Reservations Agent CHIRR CLE COS DCA DEN DFW EWR FLL GUM HNL IAD IAH IND KOA LAX LAS LGA LIH MIA MCI MCO MSP MSY NHCRR OGG ORD PDX PHL PHX PIT RDU RNO Remote Reservations RSW SAN SAT SFO SJC SJU SLC SMF SNA STL SEA TPA TUL Other / Not Listed
Other Station
Do you regularly participate in United Pulse Surveys? * Select Yes No I'm not familiar with United Pulse Surveys
Do you work in one of these specialty positions? * Select No ATO Support Interpreter Premium Services Reservations Specialty Desk SOR Other / Not Listed
Other Work Group
In your opinion, are the opportunities to work remotely adequate for your work group? Select Yes No
In your opinion, how well has the company communicated the process to becoming a lead? * Select Very Well Well Not Well This does not apply to me
Are you aware that core Passenger Service work CAN NOT be outsourced under 2.A.1. of the current contract? Select Yes Not sure No
Are you concerned that you may lose your job due to technological advances, such as automation and ai? * Select Yes Not sure No
In your opinion, how important is improving the job security protection date, which is currently June 3rd, 2019? * Select Very important Important Neutral Not Important
Currently, United Airlines can only have a fixed number of part-time agents. How important is this provision to you? * Select Very important Important Neutral Not Important
In the past year, have you been worried about losing your job for any reason? * Select Yes No
First Choice - This is the item you feel is MOST in need of improvement. * First Choice More Paid Holidays Profit Sharing Controlled Health Care Costs Lead Premiums Less Time to Top-Out Pension Contributions 401 (k) Match Shift Differentials Position Premiums
Second Choice Second Choice More Paid Holidays Profit Sharing Controlled Health Care Costs Lead Premiums Less Time to Top-Out Pension Contributions 401 (k) Match Shift Differentials Position Premiums
Third Choice * Third Choice More Paid Holidays Profit Sharing Controlled Health Care Costs Lead Premiums Less Time to Top-Out Pension Contributions 401 (k) Match Shift Differentials Position Premiums
Fourth Choice * Fourth Choice More Paid Holidays Profit Sharing Controlled Health Care Costs Lead Premiums Less Time to Top-Out Pension Contributions 401 (k) Match Shift Differentials Position Premiums
Fifth Choice * Fifth Choice More Paid Holidays Profit Sharing Controlled Health Care Costs Lead Premiums Less Time to Top-Out Pension Contributions 401 (k) Match Shift Differentials Position Premiums
Sixth Choice * Sixth Choice More Paid Holidays Profit Sharing Controlled Health Care Costs Lead Premiums Less Time to Top-Out Pension Contributions 401 (k) Match Shift Differentials Position Premiums
Seventh Choice * Seventh Choice More Paid Holidays Profit Sharing Controlled Health Care Costs Lead Premiums Less Time to Top-Out Pension Contributions 401 (k) Match Shift Differentials Position Premiums
Eighth Choice * Eighth Choice More Paid Holidays Profit Sharing Controlled Health Care Costs Lead Premiums Less Time to Top-Out Pension Contributions 401 (k) Match Shift Differentials Position Premiums
Ninth Choice - This is the item you feel is LEAST in need of improvement. * Ninth Choice More Paid Holidays Profit Sharing Controlled Health Care Costs Lead Premiums Less Time to Top-Out Pension Contributions 401 (k) Match Shift Differentials Position Premiums
In the last year, have you experienced an unpaid remote outage due to a severe weather event? Select Yes No
How many shift bids would you like to see in a year? * Select 1 Shift bid each year 2 Shift bids each year 3 Shift bids each year 4 Shift bids each year
How OFTEN do you use day and shift trades? * Select Very often Often Occasionally Rarely
Do you feel that you have a healthy work / life balance? * Select Yes No
If you have been out on leave, how smooth was the transition back to work? Select Good Neutral Poor
During your leave (regardless of the type), how satisfied were you with the support and communication you received from the company? Select Good Neutral Poor
Would you like the union to negotiate language prohibiting the company from mandating future vaccines? * Select Yes No
Have you ever received a move package? * Select Yes No
Have you ever transferred to another station? * Select Yes No
Have you ever exercised recall rights following a reduction in force? * Select Yes No Not Applicable
How well do you understand the grievance process? * Select Very well Fairly well Not very well I don't care
Have you ever personally initiated a grievance? * Select Yes No
How likely are you to ask for a union rep in any meeting with management that could result in any level of disciplinary action against you? * Select Likely It depends Unlikely
(Optional) What is the most important thing that we can do as a union right now?
Do you get enough time AT WORK to complete company training? * Select Yes No
How concerned are you about job loss due to automation and technology? * Select Concerned Somewhat Concerned Not Concerned
How important is it to you that the company provides all equipment necessary to work remotely? Select Important Neutral Not important
In your opinion, how fair do you think the company's Performance Metrics are? Select Fair Not Fair
How familiar are you with the Ground Safety Action Program (GSAP)? * Select Very Familiar Somewhat Familiar Not Familiar
If you have a specific provision in the current contract that you think should be changed, please let us know.
Your proposed changes
Additional contractual change
Your proposed changes
If you have any additional thoughts, concerns, or suggestions, please let us know.
(Optional) Your Email (for security reasons, we cannot accept company email addresses)
